The RapportCMS product suite is fully developed and supported in Australia and has evolved constantly over the past 6 years.
RapportCMS is a complete call management solution where you only pay for what you use. It is feature rich and employs a simple and intuitive yet extremely powerful user interface.
Agents only require a phone line, broadband link and a PC. Work from home, or the office or have your outsource partner use the platform and improve control, visibility and quality assurance
RapportCMS provides a complete on-demand call management
service based on its five building blocks:
1. In-Bound call management
2. Outbound call management
3. Call Recording
4. Call Centre Reporting
5. Call Campaign Management
View Software as a Service Explained on YouTube.