Paywize is helping organisations across Australia utilise the Rapport^CMS hosted, on-demand virtual call management platform to decentralise contact centre operations, increase flexibility, and reduce overall costs.

The Rapport^CMS platform provides complete call management functionality for in-bound and out-bound calls and also includes a powerful campaign management layer providing a flexible scripting engine and outcome capture to ensure accurate and timely outputs and reporting.

Rapport^CMS has a very low cost of entry vs on-premise infrastructure and call centre agents only require a PC, phone line and Internet link. Call now for a remote or on site demonstration.

Rapport^CMS provides a complete on-demand call management
service based on its five building blocks:
1. In-Bound call management
2. Outbound call management
3. Call Recording
4. Call Centre Reporting
5. Call Campaign Management

The Rapport^CMS approach provides a superior approach to Call Centre Management Solutions. The system is specifically designed to allow:

• Rapid deployment using a tried and tested rapid implementation methodology;
• Rapid activation - Can be operational within days or weeks depending on complexity;
• Simple yet comprehensive training for operational and support staff empowering you with full control;
• And more...