Call Centre Management Solutions
 
 
 
RapportCMS - Software as a Service
Software-as-a-service (SaaS) is one of the fastest growing segments of the information technology (IT) industry because it provides a more cost-effective alternative for enterprises to achieve their business objectives than traditional packaged applications.

Here are some key questions you should be considering regarding the use of software as a service that Pywize can help you address:

What is software as a service (SaaS)

What business trends are fueling the growth of SaaS

What is wrong with legacy, on-premise applications?

How widely adopted are SaaS applications?

What are the most important benefits of SaaS?

How does SaaS differ from the previous generation of application service providors – click here for visual explanation (insert youtube link here)

Is there a minimum subscription term?

How does a SaaS provider ensure reliability, security and privacy of its services?

When do I begin payment?

Can I customise my SaaS offering?

Under what circumstances may I terminate my subscription?

 

 

If you have a phone line and a broadband link you can access all this:
Interactive Voice Response (IVR)
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Predictive, Preview, and Power Diallers
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Call Handling – Toll Free, DID inbound VOIP
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Campaign Management & Interaction History
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Multimedia Recording & Quality Monitoring
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Email Management
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Web Chat & Web Collaboration
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Video Conferencing
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Administration & Reporting
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Work from home capability
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Hosted PABX
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Software as a service call management
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Call centre on demand